Bounce the Rocks Rental Process
Booking
All of our rentals are 1 day for as long as you need between the hours of 9am to 8pm. You also have the option to make any rental an overnight for an additional fee of $25.00. A $25.00 deposit is required to reserve your chosen inflatable on your requested day. We collect the deposit at the time of booking using our secure, quick and easy online payment service.
After Booking
After your rental is booked and the deposit is made you will receive two emails. First, confirmation of your reservation, and the second will include a link to your invoice and liability waiver. The liability waiver must be signed before we can drop off the inflatable. You will have options to print and sign or digitally sign. The invoice will be attached to the liability waiver. It will be your choice to pay any balance due online or select payment on delivery. We accept cash or credit card payments at time of delivery. Credit card payments are processed using secure payment processing.
Delivery, Setup, and Pickup
Setup and deliveries are free of charge in Castle Rock and within a 12 mile radius of our location in Castle Rock. Currently we are only servicing our free delivery area. If you are located outside of Castle Rock please call to confirm whether or not you are within our delivery area. We will always try to arrive promptly for your scheduled drop off time. Drop off and pickup times are on a first come first serve basis. If there are any scheduling conflicts we will notify you by phone or in the email with your invoice and rental agreement. Setup typically takes between 20 and 30 minutes, please schedule accordingly. Pickups can vary from the scheduled end of your event time up to 3 hours past the end of your event depending on our pickup schedule for the day. We will always try to inform you upon booking and again on drop off if other pickup times conflict with your requested time. Please feel free to ask us during drop off for an estimated time of pickup or call during your booking at 720-507-7625
